DEALZ DOKTA • CUSTOMER CARE

Terms & Conditions

These terms explain the general rules for using Dealz Dokta. Additional terms may apply to particular products, services or third-party purchases.

Last reviewed: 10 October 2026. Update this date whenever you revise the policy.

1. About these terms

In these terms, “Dealz Dokta”, “we”, “us” or “our” refers to the Dealz Dokta website and its operator. “You” refers to a visitor or user of the website. By using the website, you agree to these terms to the extent permitted by applicable law.

2. Website use

You agree to use the website lawfully and not to interfere with its security, availability or operation. You must not attempt unauthorised access, upload malicious code, misuse forms or use website content in a way that infringes another person’s rights.

3. Information, products and availability

We aim to present useful and accurate information, but descriptions, images, availability, specifications and prices may change. Content is provided for general information and should be checked against the seller’s current listing before you make a purchase.

Unless a page clearly says otherwise, Dealz Dokta content such as reviews, tutorials and recommendations is informational and is not a guarantee of a particular result.

4. Orders and payments

Where purchases are processed directly through Dealz Dokta, an order may be subject to stock availability, payment confirmation, verification and acceptance. Any applicable price, delivery charge and payment terms should be presented before the order is confirmed.

Some listings link to third-party sellers. In those cases, the transaction is between you and the relevant seller, and its checkout terms apply.

5. Delivery, returns and warranty

Delivery estimates, return processes and warranty coverage vary by order and product. Refer to our Shipping & Delivery, Returns & Refunds and Warranty pages, along with any specific seller terms. Nothing in these terms removes rights that cannot lawfully be excluded.

6. Affiliate links and third-party websites

Some links may be affiliate links through which we may earn a commission from qualifying purchases. Third-party websites are operated independently and have their own policies, prices, products and security practices. Review their terms and privacy notices before transacting.

7. Intellectual property

Unless otherwise stated, Dealz Dokta branding, original text, graphics and website materials are owned by or licensed to the relevant rights holder. You may not reproduce or commercially exploit them without permission, except as allowed by law. Third-party names and marks remain the property of their owners.

8. Disclaimer and liability

To the extent permitted by law, the website and its general informational content are provided on an “as available” basis. We do not guarantee uninterrupted access or that every item of information will always be current. Nothing here excludes liability or consumer rights that cannot be excluded under applicable law.

9. Privacy

Our handling of personal information is described in the Privacy Policy. Please read it before submitting information through the website.

10. Changes to these terms

We may revise these terms as the website or our services develop. Updated terms will be posted on this page with a revised review date. Continued use after an update means you accept the updated terms to the extent permitted by law.

11. Governing law and contact

These terms are intended to be interpreted consistently with the laws of Kenya, subject to mandatory laws and consumer rights that apply to your circumstances. For questions, email admin@dealzdokta.com.

Need more help?

Contact Dealz Dokta and include any relevant order number or product details so we can assist you.