DEALZ DOKTA • CUSTOMER CARE
Privacy Policy
We take privacy seriously. This page explains the general ways Dealz Dokta may handle personal information when you browse our website or contact us.
Last reviewed: 10 October 2026. This starter policy must be checked against the tools and data practices actually used on the live website.
1. Information we may collect
Depending on the features you use, we may collect contact details such as your name, email address and phone number; information you provide in messages or forms; order-related details needed to assist you; and basic technical information such as browser type, device information and pages visited.
Please do not send passwords, payment PINs or other secret credentials through contact forms or email.
2. How we use information
We may use information to respond to enquiries, support orders, communicate service updates, maintain website security, improve the website, manage business relationships and comply with legal obligations. We should only use personal information for appropriate and disclosed purposes.
3. Legal basis and consent
Where required by applicable law, we will identify and rely on an appropriate legal basis for processing personal information, such as taking steps requested by you, fulfilling a legal obligation, legitimate interests or consent. Where processing relies on consent, you may withdraw it subject to legal requirements.
4. Sharing information
We may share relevant information with service providers who help operate the website or provide customer support, delivery, hosting, analytics or communications. We may also disclose information where required by law or necessary to protect rights and security. We do not ask service providers to use information for unrelated purposes.
If you leave Dealz Dokta through an affiliate or external link, the third party’s privacy policy applies to its handling of your information.
5. Cookies and analytics
The website may use essential cookies or similar technologies to operate and may use analytics tools if configured. The actual cookies and tools used should be disclosed here. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.
6. Retention and security
We retain personal information only for as long as reasonably necessary for the purpose it was collected, including customer support, business records, security and legal obligations. We use reasonable safeguards designed to protect information, but no online transmission or storage system can be guaranteed completely secure.
7. Your privacy rights
Subject to applicable law and any relevant exceptions, you may have rights to request access to personal information, correction, deletion, restriction or objection to certain processing, or to withdraw consent. You may contact us to make a request. We may need to verify your identity before acting.
8. Children
Our website is not intended to knowingly collect personal information from children without appropriate authorisation where required by law. If you believe a child has provided personal information inappropriately, contact us so we can review the matter.
9. Changes to this policy
We may update this policy as our website, providers and legal obligations change. The latest version will be published on this page with a revised review date.
10. Contact us
For privacy questions or requests, email admin@dealzdokta.com with “Privacy Request” in the subject line.
Need more help?
Contact Dealz Dokta and include any relevant order number or product details so we can assist you.